The impact of technology on mass claims
BY Eric Gorman, Principal, U.S. Lead, and Philip Glock, Partner – Co-Leader, Legal Operations Transformation Services (LOTS), KPMG When mass legal procedures emerge — whether due to a product defect, service disruption, or other liability — in-house legal teams can find themselves at the center of one of the most high-risk, high-stakes, and complex situations that can threaten a corporation. Not only does the legal team have to quickly understand and manage the legal issues,...











